Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when using our services, including:

• Name, email address, phone number, and other contact details
• Vessel information and service requirements
• Payment and billing information
• Communications and correspondence with our team
• Any other information you choose to provide

2. Automatic Information

When you visit our website, we may automatically collect certain information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar technologies to collect this information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our maritime services
• Process bookings, transactions, and send related information
• Respond to your inquiries, comments, and requests
• Send you technical notices, updates, and administrative messages
• Communicate with you about services, offers, and events
• Comply with legal obligations and enforce our agreements

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (e.g., port authorities, crew agencies)
• To comply with applicable laws, regulations, or legal processes
• To protect the rights, property, and safety of Indocruises, our clients, or others
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: